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Frequently Asked Questions

How do I care for my AVID jewelry?

Set aside two bowls: one with warm water mixed with a small amount of Dawn dish soap, the other with water for rinsing. Soak your jewelry in the bowl with warm water for no more than 10 minutes, lightly rubbing your fingers over the jewelry. Do not rub hard or use any abrasives or chemicals. After rinsing with clear water, lightly pat dry with a soft cotton towel. You also can leave your jewelry out to dry overnight.

Do not expose your AVID products to harsh chemicals or environments, as they can alter the appearance of the product. These include but are not limited to – liquid silver polish – pool – hot tubs – salt water – spas – aerosols – cologne/perfume – makeup. Do not sleep in the jewelry.

What gemstones are available?

AVID offers almost every type of faceted gemstone available; from Aquas to Zircons and everything in between.

What customizations are available with your jewelry?

We offer many options to customize your jewelry. The variety of gemstones available lets most customers match gemstones to their favorite team or sport.

It’s also possible to personalize your jewelry with engraving, available on select styles. (We limit engraving to two characters, such as jersey numbers or initials.)

Is it possible to use my own gemstones?

No. Each design uses a very specific size and diameter, likely limiting the use of a customer’s gemstones.

Are designs for other high schools or teams available?

We plan to add more high schools in 2023. The logos and/or mascots of any school, team, or business are protected by intellectual property rights, and AVID will not design any jewelry pieces without consent from these institutions.

Are your gemstones natural or synthetic?

AVID has designs that feature both natural and genuine gemstones. Natural gemstones are rare with no interference by humans. Genuine gemstones naturally occur in nature and are treated by human intervention to improve their appearance and enhance their color. Most colored gemstones fall into the genuine category. Synthetic gemstones are man made in a controlled environment.

AVID’s Disclosure of Treatments using AGTA Symbols for specific forms of Enhancement – Amethyst (H) – Aquamarine (H) – Diamonds (N) – Tsavorite Garnet (N) – Blue Sapphire (H) – Red Sapphire (U) – Yellow Sapphire (U) – White Sapphire (H) – Black Sapphire (H) – Citrine (H)

Can I get your designs in diamonds and gold?

Yes. Natural diamonds, fancy colored diamonds, and gold or platinum are available upon request.

Does AVID give money to the local community?

Yes. A portion of your purchase in High School jewelry is given directly to the school’s athletic programs.

Does AVID offer ring sizing?

No. All rings come as a stock size 7 (average size). Any rings with a size other than 7 are special ordered for an additional $40. The average time for a special order is 4-6 weeks.

Does the jewelry come with a warranty?

All jewelry comes with a 30-day warranty against manufacturer defects.

Do you offer refunds or exchanges?

Yes. You have 30 days to return or exchange any unworn jewelry in its original packaging.